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Troubleshooting

HealthKit Permissions

Learn how to enable HealthKit write permissions for weight tracking

Problem

If you're seeing an error when trying to log your weight, it may be because Sage Weight doesn't have permission to write to Apple Health. This happens when you deny permissions during onboarding or disable them later.

Solution

Follow these steps to enable HealthKit write permissions:

1Open Settings

Open the Settings app on your iPhone

Settings app main screen

2Navigate to Apps

Scroll down and tap on "Apps"

Settings Apps screen

3Open Health Settings

Find and tap on "Health" in the apps list

Health settings screen

4Access Data Sources

Tap on "Data Access & Devices"

Data Access & Devices screen

5Find Sage Weight

Tap on "Sage Weight" (or "SageWeight") in the apps list

6Press Turn On All

Tap "Turn On All" to enable all HealthKit permissions for Sage Weight

Before (permissions off):

HealthKit permissions disabled

After (permissions on):

HealthKit permissions enabled

Still having issues?

If you've enabled permissions and are still experiencing problems:

  • Try force-closing and reopening the Sage Weight app
  • Make sure you're running the latest version of iOS
  • Restart your iPhone

Still stuck? Email us and we'll help you out! We get back to most emails within hours.